RENTAL CONDITIONS
1. Guaranteed Vehicle Groups
Once RENT A CAR CONIL (hereinafter “AVAL”) has confirmed your reservation, we guarantee the vehicle group requested, not the make or model shown.
If at the time of picking up the requested vehicle it is not available, AVAL will try to provide you with a vehicle even if it is from a higher group. If this is not possible, the client releases AVAL from any liability arising from this fact.
2. Service “Out of Hours”
The business hours of our offices are from Monday to Friday 9 a.m. to 2 p.m. and 5 to 7 p.m., and Saturdays from 9 a.m. to 1 p.m.
Outside these hours and also on holidays, you can select the option to pick up and/or return a rental vehicle in the reservation, but it would cost €20 per service.
3. “One Way” service
The return of the rented vehicle in another location other than where it was picked up is not allowed, unless there is a written agreement between the parties.
The option of collection and return outside our offices must be collected in the reservation made and confirmed by AVAL.
In case of breach of this obligation, the client will be obliged to pay €500.
4. Additional Driver
The first additional driver of the contract is free. From the 2nd additional driver, each one will have an extra charge of €15 per rental, up to a maximum of €60 per rental, to be paid when the vehicle is delivered to the Office.
5. Driving license
All drivers (including additional drivers) must present a valid driving license for the entire rental period, which they have held for at least one year. UK drivers must present both parts of the driving licence.
6. Age of Driver
All drivers (including additional drivers) must be 23 years of age on the day the rental begins, for all vehicle groups.
AVAL authorizes the use of the vehicle with another age (between 21 and 23 years, and with 2 years of driving license), and the client must pay the amount of €25 per day, corresponding to the concept of “Young Driver”
7. Accessories
We put at your disposal, chairs for children and boosters.
Any accessory must be requested when making the reservation. The price per accessory will be €15 per day, with a maximum of €60.00 per rental.
8. Insurance/Excesses
All vehicles rented from AVAL, include in their rates, insurance that covers damage caused to third parties and insurance that covers own damage or damage caused to the rented vehicle (CDW).
If you have rented a Vehicle with AVAL, it will charge your credit card for €200.- as a deposit to cover any type of reasonably foreseeable expenses that may be incurred during the rental (fuel, damages excluded from insurance, etc. .). In no case can this amount be used for an extension of the rental contract.
This amount will be returned to you, by the same means, at the end of the rental, as long as you return the vehicle in the same conditions in which you received it.
If the vehicle receives a fine during the validity period of the contract, the client will be responsible for it, and AVAL will proceed to identify the driver before the Authorities that require it.
Each AVAL vehicle is reviewed in order to maintain the highest levels of quality and safety. You have a 24-hour Assistance Service at your disposal in the event of a breakdown or accident, which you can contact by calling the telephone numbers indicated in the vehicle documentation.
In the event of an accident, it is very important that the client take as much data as possible related to the accident, from all the vehicles and people involved in it. No fault should be admitted in the accident. Within the documentation of each vehicle, there is an accident report that must be completed in the event of an accident, and delivered to our offices. Failure to do so would be responsible for any loss, damage or damage to third parties arising from it.
9.-What is not covered by insurance of any type:
Punctures or any damage to the rims or tires.
Damages to third parties due to negligence or inappropriate driving.
Damage caused by refueling with inappropriate fuel.
Loss or damage to vehicle keys or locks.
Damage to the upholstery and/or the rear tray.
Damage or loss of the antennas, jack, safety triangles, vests and/or fuel
tank cap.
Damage to the engine due to negligence.
Damage to the underside of the vehicle.
Misuse of the clutch.
Theft of the vehicle with the keys on.
Driving under the influence of alcohol or drugs.
Speeding and parking tickets during the rental period are the sole
responsibility of the driver of the vehicle.
10. Payment method
The client must provide a credit card in the reservation process that appears in his name, also indicating its expiration date and security key, where he is charged 15% of the amount or the total rent requested, according to the Chosen option. Once the reservation is confirmed through our website, you will receive your reservation to the e-mail that you have indicated in your request.
Only credit cards, Visa and MasterCard are accepted. Debit cards, prepaid cards, or cash payments are not accepted. In the case of having indicated when making a reservation, data of a card that at the time of formalizing the contract in our office is verified that it does not meet the aforementioned requirements, the reservation could be rejected without the right to reimbursement of the amount paid.
Likewise, when the vehicle is collected on the day the rental begins, a deposit of €200 will be paid using the same credit card or another that the customer owns.
Aval will allow its clients to cancel a prepaid reservation, which must be communicated through the e-mail mentioned on the reservation website. If the reservation is canceled at least 72 hours in advance of the scheduled rental date, the full refund will be made, outside this period the amount charged for processing the reservation will in no case be refunded.
AVAL reserves the right to cancel your reservation if the vehicle has not been picked up 2 hours after the time indicated in the reservation.
It can be modified (date, time, etc.) A reservation already made and confirmed, for this you must contact AVAL by e-mail or WhatsApp as soon as possible to request the change. Any acceptance of modification must be recorded in writing.
11. Fuel
Aval always tries to deliver the vehicle with a full tank and it must be returned the same as it was delivered.
If it is not returned as delivered, you will be charged for the fuel consumed plus a charge of €15 for refueling expenses.
12. Mobility limitations
AVAL vehicles may not circulate outside of Spain, unless authorized in writing by AVAL, nor may they be transferred by ferry between the Balearic Islands, Ceuta, Melilla and the Canary Islands.
13. Documentation needed to pick up the vehicle
To pick up the vehicle, the customer must bring with them the DNI, Identification Card or passport, valid driver’s license, credit card and Guaranty reservation number.
14. Prices
The prices and conditions that appear on this website are valid, except for errors or omissions.
Aval reserves the right to vary the prices and their conditions when it deems appropriate.
15. Fleet Availability
AVAL has the fleet it deems appropriate according to its operational needs, so reservations are always subject to the availability of the fleet on the requested date.
16. Cleaning
For reasons of hygiene and safety, pets can only be carried in our vehicles if they travel in carriers approved for their transport. Cleaning costs will be applied in case the vehicles are returned in inadequate cleaning conditions after normal use.
17. Duration of the contract
The duration of the rental will be that agreed in the contract, and will be invoiced based on 24-hour periods, counted from the moment of formalizing the contract.
In the return there is a courtesy period of 30 minutes after which an additional day will be billed based on the general price.
Given the need for an extension of the initial period of the contract, this must be consulted by the client and confirmed by AVAL in writing, making the payment of the extended period at the same time the extension begins.
LEGAL WARNING
1. Object and scope of application of the conditions of use of the website
These Conditions are intended to regulate free access to the contents of the website www.rentacarconil.com owned by AVANT EXPERT SERVICES, S.L. (hereinafter and throughout the web as AVAL RENT A CAR), by the User through the Web. The website www.rentacarconil.com, hereinafter the Portal or Web page, is governed by the regulations exclusively applicable in Spain, being subject to it, both nationals and foreigners who use this website.
2. Ownership of the website and means of contact
In compliance with Law 34/2002 on Services of the Information Society and Electronic Commerce of Spain, we inform you that this website is the property of AVANT EXPERT SERVICES, S.L. being your identification data:
Company name: AVANT EXPERT SERVICES, S.L., hereinafter AVAL RENT A CAR. CIF: B72334956
Registered office: PLAZA DE LA CONSTITUCION, 5 1o IZQ. – 11140 CONIL DE LA FRONTERA (CADIZ)
Registered in the Mercantile Registry of Cádiz: Volume 2242 • Folio 169 • Sheet noCA- 51665 • 1st Inscription.
To communicate with us, we put at your disposal the following means of contact: Phone: 625292275.
Email: info@rentacarconil.com
All notifications and communications between users and AVAL RENT A CAR will be considered effective, for all purposes, when they are made through any of the means detailed above.
3. Acceptance, availability and modifications of the conditions of use of the website
The User agrees to read and expressly accept these Conditions of Use of the Website, in the version published by AVAL RENT A CAR at the time the User accesses the advertised content, having the Conditions at their disposal, always and in In any case, they can be stored and/or reproduced. Thus, AVAL RENT A CAR may modify these Conditions whenever there is sufficient cause or reason, without this affecting the advertised content.
4. Applicable regulations
This Legal Notice is subject to the provisions of Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights, of December 5, 2018 (LOPDGDD), EU Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and repealing Directive 95/46/EC (General Data Protection Regulation ), Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce.
Both access to the website owned by AVAL RENT A CAR and the use that may be made of the information and content included therein, will be the sole responsibility of the person who carries it out. The conditions of access to the Website will be subject to current legislation and the principles of good faith and lawful use by the User of the same, being generally prohibited any type of action to the detriment of the Owner. The use of the Website for illegal or unauthorized purposes will be considered strictly prohibited.
5. Conditions of access to the website and use of products and services
Access to the AVAL RENT A CAR website is free and you should only make purchases through it if you are of legal age. As a User you agree to:
• Do not misrepresent your identity or date of birth to access the site.
• Do not use any of the content that AVAL RENT A CAR makes available to you for illicit purposes.
• Not carry out any activity that could damage, overload, deteriorate or impede the normal activity of the Web.
• Not obtain the content provided on the Web by illicit, fraudulent, theft or plagiarism means, in accordance with the provisions of the Penal Code and the applicable regulations.
In the event that the User causes damage to third parties, by making use of any content provided through the Web, expressly exonerates AVAL RENT A CAR from any liability that may be attributed to it. For such purposes, the User assumes the exclusive responsibility that may arise.
AVAL RENT A CAR in order to guarantee the rights in compliance with these Conditions and respect for current legislation may:
• Proceed to the supervision of the Web through its administrators, with respect to the secrecy of communications and the privacy of the User and, in particular, adopt all the necessary measures so that in the event of discovering false identity in a minor, it is brought to the attention of their parents or legal guardians.
• Temporarily interrupt the service without notice for technological or legal reasons that will be duly justified.
• Modify the Conditions of use of the contents, when there is sufficient cause or reason, so advised by technological or legal reasons.
• Modify the contents of the Web without prior notification, when for reasons of its activity it deems it appropriate.
• Prohibit access to the contents, without prior notice, to any User who contravenes the provisions of these Conditions.
6. Responsibilities of the parties
Responsibility of AVAL RENT A CAR:
• AVAL RENT A CAR, will only be liable for the damages that the User may suffer as a result of accessing the Web when said damages are attributable to a malicious act of the company.
• Likewise, it will not be responsible for any damage caused to the User in the event of impossibility of providing the service due to acts of God, force majeure or other causes not attributable to AVAL RENT A CAR.
• Likewise, AVAL RENT A CAR will not be responsible for the inadequate functioning of the Web if this is due to maintenance work, incidents, a faulty terminal operation or its insufficient capacity to support the essential systems to make use of the service.
• AVAL RENT A CAR will take the appropriate measures to ensure a rapid response, without being responsible for delays due to telecommunications services.
User Responsibility:
• The User will be solely responsible for the consequences derived from the communication of data that are not true, (including age), as well as data belonging to people other than the User himself.
• In case of breach by the User of its obligations, AVAL RENT A CAR reserves the appropriate legal action, as well as the right to restrict access to the advertised content.
7. Limitation of liability
AVAL RENT A CAR strives to ensure that the information that appears on the Web is correct and up-to-date.
The User exonerates AVAL RENT A CAR from any liability that may arise from interruptions of availability in access to content, caused by force majeure or beyond its control, such as the modem, the User’s computer system, the browser software, viruses, interconnection of telephone and electrical networks, ADSL lines, fiber optics, ISDN, and/or any other transport or telecommunications infrastructure used by the User .
AVAL RENT A CAR will not be responsible for any damages that may be caused to the User by content owned by third parties. The risks arising from access to content owned by third parties correspond exclusively to the User, who must be governed by their terms and conditions, for which AVAL RENT A CAR is also not responsible.
In the event that any user or third party considers that there are facts or circumstances that reveal the illicit nature of the use of any content and/or the performance of any activity on the web pages included or accessible through the website, they have the obligation to send a notification to AVAL RENT A CAR duly identifying themselves and specifying the alleged infractions.
8. Intellectual and industrial property
The intellectual property rights of this Website, its source code, design, navigation structures and the different elements contained therein are the exclusive property of AVAL RENT A CAR, who is responsible for exercising the rights to exploit them in any way. and, in particular, the rights of reproduction, distribution, public communication
and transformation, in accordance with applicable Spanish and European Union legislation.
The total or partial reproduction of the contents of this Website without the express written consent of the Owner is strictly prohibited.
The unauthorized use of these contents by any other person or company will give rise to the legally established responsibilities.
AVAL RENT A CAR can display services or products with the Registered Trademarks and with the trade marks indicated on its website. AVAL RENT A CAR is the legitimate owner of its Trademarks and its promotional material
Any form of exploitation is prohibited, including all types of reproduction, distribution, transfer to third parties, public communication and transformation, by any type of support and means, of the aforementioned works, creations and distinctive signs without prior and express authorization of their respective Headlines.
Failure to comply with this prohibition may constitute an offense punishable by current legislation.
It is prohibited, except in cases expressly authorized by AVAL RENT A CAR, to present this Website or the information contained therein under frames, distinctive signs, trademarks or company or commercial names of another person, company or entity, including expresses the photographic content that is considered the exclusive property of the Owner.
The infringement of any of the aforementioned rights may constitute a violation of these General Conditions of Use, as well as a crime punishable in accordance with articles 270 and following of the Penal Code.
9. Applicable law and jurisdiction
These conditions are governed by the current Spanish Regulations that apply to it. For the resolution of disputes that may arise as a result of the provisions of these provisions, and expressly waiving any other jurisdiction that may apply, the User agrees to submit to the Jurisdiction of the Courts and Tribunals of Conil de la Frontera, except in relation to issues arising from the online sales contract itself, which will be submitted to the jurisdiction of the buyer’s domicile.
In accordance with Regulation (EU) No. 524/2013 of the European Parliament and of the Council, of May 21, 2013, we make available to the client the following link that
allows access to the online dispute resolution platform of the European Union, online dispute resolution platform of the European Union.
10. Nullity and ineffectiveness of the clauses
If any clause included in these Conditions is declared totally or partially null or ineffective, such nullity will affect only said provision or the part of it that is null or ineffective, subsisting in everything else the Conditions.
PRIVACY POLICY
A) CONFIDENTIAL INFORMATION: “Confidential information” is understood as all information or data provided by you on our website.
Thus, by way of example, but not limitation, confidential information is understood to be all personal information in a non-restrictive manner: telephone numbers, fax numbers, email addresses, residence addresses, signatures, copies of passports or national identity documents , credit/debit card details, personal preferences, particularities or any other information that belongs to you and is relevant to the contracting or payment of the reservation of you or the group on behalf of which you contract.
In no case will the information regarding:
• Any subject that appears publicly or becomes public domain unless it has become public domain due to the breach of one of the parties.
• Any information or knowledge (Know-How) acquired from third parties. • Disclosure required by Law.
• Disclosure of any information at the request of Judges or Courts.
• Information regarding economic or other data that must be provided to the state, local or regional Administration, due to fiscal, labor or administrative contracting requirements.
B) ACCESS TO PERSONAL DATA
INFORMATION
• Data Controller: AVANT EXPERT SERVICES, S.L. • Email: comercial@rentacarconil.com
PURPOSE
MAIN ACTIVITY: VEHICLE RENTAL
The information provided to the contact form, or in its case to the registration as a user, is understood to be truthfully communicated by the user of the web and only the appropriate, pertinent and not excessive information will be collected to serve you as a client and provide you correctly. the contracted services, but also in case of having your express consent, to manage subscription lists, follow-ups, send newsletters, promotions and special offers. Likewise, to moderate and respond to comments from web users.
The information will not be used to fulfill purposes incompatible with those for which it has been provided to us. If it were to be used for an incompatible purpose, information will be provided to you, in addition to requesting your consent for it.
We will not use your personal data for the purpose of making decisions, based exclusively on the automated processing of your data, which may produce any legal effect, unless it is necessary to enter into a contract, you explicitly consent to it or the Law authorizes it. We guarantee that we respect the legally established conditions of use and we can develop tools and algorithms that help the website to guarantee the confidentiality of the data it collects.
Personal data is usually collected by various diverse means in paper or electronic format. In the event that we have information that could come from third parties, we will inform you in the first communication or within a maximum period of one month. In order to be able to offer you products and services according to your interests, we will be able to create a commercial profile, based on said information. All your information will be stored on our servers and will form part of our Processing Activity Records.
LEGITIMATION
• Consent of the Interested Party
• Execution of a Contract
• Compliance with a legal obligation
• Legitimate interest of the person in charge, or of a third party
CONSERVATION
Your data will be kept for the time necessary to fulfill the requested service. Once this purpose has been fulfilled, your data will be kept duly blocked in order to comply with the obligations that are legally imposed on the person in charge by current legislation. After these periods, your data will be permanently deleted unless you expressly request portability to a third party.
RECIPIENTS/COMMUNICATIONS
• Public Treasury, Social Security General Treasury or Collaborating entities, or others, as it is a legal requirement.
• Courts of Justice, Public Prosecutor’s Office or State Security Forces and Bodies, or others, as it is a legal requirement.
• Tax and labor services • Consulting services
• Computer Services
• International transfers
RIGHTS
You can exercise your rights of access, rectification, deletion and portability of your data, and the limitation or opposition to treatment at: PLAZA DE LA CONSTITUCION, 5 1o IZQ. – 11140 CONIL DE LA FRONTERA (CADIZ)
Likewise, if you disagree with the management of the information, you have the right to complain to the Control Authority at: www.aepd.es
ORIGIN
The data object of treatment comes from the interested party NORMATIVE
• General Data Protection Regulation 2016/679
• Organic Law 3/2018 on Data Protection